ANNUAL REPORT 2013-14

FROM THE DESK OF THE CHAIRMAN

Dear Shareholders,
It gives me great pleasure to place before you the highlights of your Bank's performance during the financial year 2013-14.

Details of the achievements and initiatives taken by your Bank are provided in the enclosed Annual Report for the year 2013-14.

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JOURNEY THROUGH NUMBERS

Founded in 1806, Bank of Calcutta was the first Bank established in India and over a period of time evolved into SBI. SBI represents a sterling legacy of over 200 years. It is the oldest commercial Bank in the Indian subcontinent, strengthening the nation's trillion-dollar economy and serving the aspirations of its vast population.

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  • No.1

    Largest Bank in India (Deposits, Advances, Profits, Branches, Employees)

  • 21.92 crores+

    Active customer base

  • 26 lakhs crores+

    Business size

  • 1 lakh+

    Touch points

  • 43,515

    Pan-India ATMs (26% of market share in ATM population in India)

  • 45,487

    Business correspondent and Customer Service Points

  • 5.63 crores+

    Core Banking Transactions (daily average transactions)

  • 70 lakhs+

    ATM transactions per day (38% of the country's total ATM transactions)

  • 17 crores+

    State Bank Group debit card holders (43%+ market share)

  • 1.77 crore+

    Internet banking users

  • 95 lakhs

    Mobile Banking users

  • 1,35,853

    POS machines

  • 48 lakhs+

    Green Remit Cards

  • 52,260

    Pan-India village coverage

  • 61.60 lakhs

    Kisan Credit Cards

PERFORMANCE INDICATORS

Total Income
( ` in crores )
1,20,873
1,35,692
1,54,904
2011-12 2012-13 2013-14
Operating Profit
( ` in crores )
31,574
31,082
32,109
2011-12 2012-13 2013-14
Net Profit
( ` in crores )
11,707
14,105
10,891
2011-12 2012-13 2013-14
Net Interest Income
( ` in crores )
43,291
44,329
49,282
2011-12 2012-13 2013-14
Other Income
( ` in crores )
14,351
16,037
18,553
2011-12 2012-13 2013-14
Cost to Income Ratio
( % )
45.23
48.51
52.67
2011-12 2012-13 2013-14
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Corporate Centre,
Madame Cama Marg, Mumbai
Maharashtra - 400021
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