In today’s world, phygital omnipresence is the way to go. Bearing this in mind, we are expanding our physical presence and prioritising diversification and expansion through digital channels.
Reaching our Customers
As the country's largest Bank, our goal is to substantially expand our presence nationwide and reach into the untapped regions to ensure accessibility of our services to all customers. We are strengthening our branch network and ATM coverage across the country, particularly in rural areas. This strategic focus is vital for maintaining our market position and attaining sustainable long-term growth for our business.
Our Digital Presence
We lead in digital transformation by continuously innovating with technology to remain relevant in the digital era, driven by millennial preferences. Our multichannel delivery model encompasses digital, mobile, ATM, internet, social media, and branch services, providing customers with diverse transaction options anytime, anywhere. Our flagship mobile banking and lifestyle app, YONO, goes beyond financial services, offering a range of investment, insurance, and shopping solutions for our customers.
Truly International
We aim to enhance our presence in the international markets while consistently supporting the Indian diaspora and Indian corporates globally. Presently, we span all time zones with 241 overseas offices across 29 countries, establishing ourselves as the pioneer of International Banking among Indian banks.
